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New Washing Machine Causes Noise In Pipes

Question: I just had a new washer machine installed I it running well except when the drum fills with water the shutoff mechanism is so hard that is caused the pipes in the basement to shake -- the noise is so loud the dogs bark and think someone is in the basement. It is like the water shuts off so hard that it causes a reaction in the pipes.

Do you know if this is something that will go away or should I call Sears to check the problem and possibly bring me another machine - Maytag model.

Answer: I don't think the problem is in the machine. Your description sounds like "water hammer".



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